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SAP CONTENT PARTNERS

PARTNER AND SAP COMMITTMENTS

To qualify as a content partner, you must meet the associated criteria listed in the following table.

Partner Commitment SAP Partner - Content SAP Global Partner - Content
Executive sponsorship If applicable Required
Partner management Single point of contact Single point of contact
Minimum commitment period 24 months 24 months
Stated commitment to SAP solutions Required Required
Specific contacts in sales/marketing, development, business development, and support In country where product is marketed For global and all supported regions and/or countries
Escalation management and dedicated support infrastructure In regions where product is marketed For global and all supported regions and/or countries
Dedicated SAP practice (support, pre-sales, and consultants) Required Required
SAP access to partner's marketing events If applicable Required
Access to partner's services for testing purposes Recommended Required
Maintenance of a stable, reliable, and up-to-date integration with SAP solutions Required within nine months after SAP's recommendation Required within nine months after SAP's recommendation
Commitment to use only SAP-endorsed integration technology for all SAP integration implementations Required Required
Cooperative support agreement Optional By invitation
Joint business planning and execution Optional Required
Joint Sales Engagement (JSE) program Optional If applicable
Market development fund If applicable Recommended
Dedicated SAP sales reps If applicable Recommended

The following table lists SAP commitments for SAP content partners:

SAP Commitment SAP Partner - Content SAP Global Partner - Content
Sponsorship If applicable SAP executive level
Partner management softwarepartner@sap.com, SAP Service Marketplace, optional point of contact in local SAP teams Single point of contact
Minimum commitment period 24 months 24 months
Duration of partnership Annual renewal based on mutual agreement Annual renewal based on mutual agreement
Listing in partner directory As SAP Partner - Content As SAP Global Partner - Content
Rights to use SAP partner logos SAP Partner - Content SAP Global Partner - Content
Test and demo license Test and demo license Global test and demo license
Access to SAP Service Marketplace Yes Yes
Access to SAP marketing events Yes Yes
Integration training/consulting Priced according to partner terms/conditions and fees Priced according to partner terms/conditions and fees
Customer training Priced according to partner terms/conditions and fees Priced according to partner terms/conditions and fees
SAP Solution Academy Priced according to partner terms/conditions and fees Priced according to partner terms/conditions and fees
Joint marketing If applicable If applicable
Joint business planning and execution If applicable If applicable
Joint Sales Engagement (JSE) program No If applicable
Market development fund If applicable Optional
Quality assurance of SAP interfaces Yes Yes

Want to learn more? Contact SAP for more information.

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