The SAP CRM on-demand solution offers the right functionality to quickly meet your business needs, while laying the foundation for a long-term CRM strategy. The solution delivers:

• Fast results – The on-demand, Web-based solution allows you to go live quickly and configure it to fit your needs, all with embedded online tools.
• Improved user experience – The SAP CRM on-demand solution offers a new user interface, completely redesigned based on customer feedback, to mirror the way customer-facing professionals work. The interface is based on familiar Web features and tools, and online help is available to let users start right away with minimal training. The solution also integrates with popular desktop productivity applications such as Microsoft Outlook and IBM Lotus Notes.
• Easy integration and hybrid deployment – Real-time bidirectional integration to SAP's enterprise resource planning (ERP) and CRM applications enables your organization to start fast with existing customer information, keep global teams in sync, and maintain data integrity.
• Reduced risk, improved security, and improved performance – The SAP on-demand model combines the high availability and low risk of a single-tenancy approach with the efficiencies and deployment speed of a multi-tenancy architecture, creating a unique CRM deployment model that delivers the best of both worlds. You can now have the confidence that your system performance and continuous operations are independent of overall usage by other customers.
• Lifetime value – Because our on-demand solution is based on SAP CRM architecture, data model, and user interface, your company can transition smoothly from a hosted solution to an on-site application as your needs evolve. You'll experience no lost data, interrupted processes, or change management costs. This on-demand offering is more than a quick fix; it's part of a strategic investment in CRM.